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Cookies policy

This is an important document which must be considered carefully when you choose to use HANDMADE website at any time. This document was last amended on January 20, 2021.
This document is protected by copyright and is prohibited to copy all or part of the information within it without HANDMADE’s consent.

The following describes the cookies (“Agreement”) under which HANDMADE provides access to its services through the website handmade.group. The terms "we", "us", "our" and "HANDMADE" refer to the company HANDMADE EU-UK-01 LTD in the United Kingdom marketed in the following pages as "HANDMADE". The terms "you", "your", "member" and "user" refer to you.

HANDMADE takes the cookies policy seriously. Please read this document to learn more about HANDMADE cookies. If you have questions, suggestions, concerns, doubts or want to make a complaint about this document or on its application please contact us by email at legal.uk@handmade.group.

At HANDMADE we use a variety of technologies to help us better understand how you use our websites, applications and services (stated as “HANDMADE”). As part of our commitment to upholding high standards of transparency in our Privacy Policy and practices, we’ve created this guide to help you understand more about these technologies and our use of them.

What are cookies?

A cookie is a small text file stored on your computer or device when you visit certain web pages. They are used to help users navigate websites efficiently and perform certain functions.The text in a cookie often consists of a string of letters and numbers that uniquely identifies your computer or mobile device. It may contain other information as well. Here is an example of a unique ID number stored in a cookie that HANDMADE might place on your device when you visit one of our websites: B1234C567D890 To order products on our websites, you need to have cookies enabled. Most browsers accept cookies by default, but setting your browser to refuse cookies or remove them from your hard drive will prevent you from using parts of our websites.

Our cookies policy

To make full use of the online shopping and personalised features on HANDMADE websites, your computer or mobile device will need to accept cookies, as we can only provide you with certain personalised features of this website by using them. Therefore, by using HANDMADE websites on a computer or mobile device, you agree to our Privacy and Cookies policy and consent to our use of cookies.

Our cookies are activated and used only locally within HANDMADE's sites. HANDMADE will not monitor or track the activity of its users outside of HANDMADE's website. HANDMADE cookies are only used to identify users and to create an atmosphere of continuity when a user returns to the site and offers the same personalized experience as in the past.

How we use cookies?

At HANDMADE we use cookies to keep track of what you have in your basket, and to remember you when you return to our sites. Please note that cookies can't harm your computer. Our cookies don't store sensitive information such as your name, address or payment details. They simply hold the 'key' that, once you're signed in, is associated with this information. We also use encrypted information gathered from them to help improve your experience with HANDMADE. However, if you'd prefer to restrict, block or delete cookies from HANDMADE, or any other websites, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile device's handset manual) to learn how to change your cookie preferences.

Types of cookies we use

Cookies can be in the form of session cookies or persistent cookies. Session cookies are deleted from your computer when you close your web-browser. Persistent cookies will remain stored on your computer until deleted or until they reach their expiry date. You may access the list of the main cookies we use, at https://handmade.group/gb/cookies.

Third-party cookies

We may work with third-party companies, known as service providers, who are authorized to place third-party cookies or similar technologies for storing information on our sites or in our services, applications or tools with our permission. These service providers help us to provide you with a faster, better, and safer experience. We don’t permit any of these companies to collect any of your personal information on our sites or in our applications, services or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. When visiting our websites you may notice cookies that aren't related to HANDMADE. If you go on to a web page that contains embedded content, for example from Facebook, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Banner advertising on other websites

This type of advertising is designed to provide you with a selection of products based on what you're viewing on our websites, which are presented to you by HANDMADE when you visit other websites. The adverts may highlight alternative colours and styles as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. Be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Managing cookies

You can always enable or disable cookies in your browser settings. Each browser is a little different, but usually these settings are under the "options" or "preferences" menu. You can find out more about cookies and how to delete and control them by clicking help in your browser menu or by visiting www.aboutcookies.org (please note that we can't be responsible for the content of external websites). Please keep in mind that if cookies aren't enabled on your computer or mobile device, it will mean that your shopping experience on our websites will be limited to browsing and researching. Also you won't be able to add products to your basket and buy them or take full advantage of all HANDMADE features.

Do Not Track

Some laws requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

Other Similar Technologies

In addition to standard cookies HANDMADE can use other technologies to store and read data files on your computer or device. This may be done to maintain your preferences or to improve speed and performance by storing certain files locally.

Upgrade your browser

Using the most up to date version of your internet browser means that you'll get a better experience when you visit our websites. The usually speed and security are improved. If a particular website no longer supports your browser or you may have difficulties viewing it, it is best to download the latest version.

Choosing your browser is a matter of personal preference. They have similar features, but some may work better than others with your computer, mobile device, internet connection or even particular websites and online functions.

How HANDMADE can change the Cookie Policy

HANDMADE may update this policy from time to time. On the top of this policy will be indicated the date of issue. Changes in legislation, technology and authorities’ guidance may require us to inform you of the activities we undertake where it affects your privacy rights. You should check this page occasionally to ensure you are familiar with any changes.

Cookies List

NameValueExpireDescriptionAdd at
"random name 2"20 encrypted characters365 daysUsed for security elements related to the user's navigation in website.2018-09-22
"random name"20 characters encrypted7 daysUsed for security elements related to the user's account.2016-03-21
accept_cookies1 caracterDon't expireKeep the user's choice about cookies on HANDMADE website. If "accept_cookies" it has the value equal to "y" it means that the user accepts cookies on this website.2021-03-03
account40 encrypted charactersDon't expireIt helps to secure the accounts and to identify the users and the devices that they use for navigating the site.2016-03-21
adsNumeric charactersDon't expireIt helps us to identify the users who come to the site after accessing an advertisement posted on other sites and helps us to understand what impact that campaign had and the calculation of costs and profit in the run of the campaign.
- Products and services marked as favorites. These data can be manually deleted by the user.
affiliate5 encrypted characters1095 days (3 years)Help identify users who come to the site following promotions through the affiliate program and help calculate the commissions of the partners who promote the site.2021-07-07
browser20 encrypted charactersDon't expireHelp identify users2016-03-21
configurator6 or more charactersDon't expireKeep a copy of your account options for quick access to selected areas.2020-03-20
countrycountry iso code 2365 daysHelp landing user in specific pages of the country to which it belongs.2016-03-21
device1 caracter365 daysDetects the type of device used (fix or mobile) and helps optimize pages for a more enjoyable experience.2020-10-15
device_21 caracter365 daysDetects the type of device used (pc, tablet, and mobile) and helps optimize pages for a more enjoyable experience.2020-10-15
device_320 encrypted characters365 daysDetects the device used and helps users stay logged on to multiple devices in parallel.2020-10-15
languagelanguage number code 2365 daysHelp identify and translate content in the user's language2016-03-21
language_2language iso code 2365 daysHelp identify and translate content in the user's language2016-10-06
secret_sales20 encrypted characters365 daysUsed for retain product discount IDs and use them at checkout from users who have received messages with secret offers dedicated only to them.2021-05-05
user20 encrypted charactersDon't expireHelp identify users2016-03-21
NameDescriptionAdd at
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.2015-02-20
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.2015-02-20
_gatThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.2015-02-20
NameDescriptionAdd at
fpestidFpestid is a ShareThis cookie ID set in the domain of the website operator.2015-02-20
Company name

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Company address
20-22 Wenlock Road
N1 7GU